Shipping policy
Thank you for shopping with us! Please read our shipping policy carefully.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Times Shipping times vary depending on your location and the product ordered. Estimated delivery times are:
- Domestic (Canada): 7–20 business days
- International: 14–30 business days
Please note that these are estimates and actual delivery times may vary due to factors outside our control, such as customs delays or carrier issues.
Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] and we will do our best to resolve the issue.